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News & Stories

Updates, seasonal health information and stories from across our eight GP practices.

Community

Why three health ministers came to see how we work

In just over two years, three successive health ministers have visited Penrose to see how we run primary care at scale.

Penrose Health

Our care

Getting through to us should be the easy part

Reaching your GP by phone has long been one of the hardest parts of using primary care. Here is how we cut the wait to speak to us from about fourteen minutes to roughly three.

Penrose Health

Our care

Why the right person for you is not always a GP

More than half of our appointments are now with our wider clinical team, so you are often seen sooner, by the person best placed to help.

Penrose Health

Updates

Do you really need ID to register with a GP?

You can register with an NHS GP in about five minutes, and you do not need ID, proof of address, immigration status or an NHS number.

Penrose Health

Our care

Saturday clinics for women, led by women

We run Saturday clinics led by female clinicians, for anyone who would prefer to be seen by a woman, including for cervical screening.

Penrose Health

Our care

Sometimes the help you need is not a prescription

Health is about more than medicine. We can connect you to local support for the things that affect how you feel.

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Community

When you cannot come to us, we come to you

When housebound patients across Lewisham needed their winter vaccinations, our teams visited around 1,500 people at home.

Penrose Health

Updates

A new Penrose practice is coming to Walworth

We are building a larger, greener surgery at Pasley Park in Walworth, with more appointments and new services, opening in early 2027.

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Our care

Appointments before work, after work, and on Saturdays

As well as our usual hours, you can be seen early in the morning, in the evening, and on Saturdays.

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Community

A walk in the park, on prescription

Alongside or instead of medication, we sometimes prescribe time outdoors, because a healthier environment means healthier people.

Penrose Health

Our care

A GP who knows you

Good care is often about relationships. When the clinician you see knows your history, your worries, and what matters to you, care is safer, quicker and more personal.

Penrose Health

Our care

Looking after someone else's health

Many of us help look after someone else. A child, an older parent, a partner. Managing their healthcare alongside everyday life is not always easy.

Penrose Health

Our care

Keeping you well, not just treating illness

The best care often happens before you feel unwell. Many serious conditions can be prevented, or caught early when they are far easier to treat.

Penrose Health

Our care

Why we sometimes contact you first

Most GP care works by waiting for you to get in touch. We do that too, but we also reach out first, so a check that is due does not get missed.

Penrose Health

Updates

We are helping test a simpler fit note

Penrose has been chosen by the Department of Health and Social Care to help test a better way of handling fit notes.

Penrose Health

Community

Lewisham Medical Centre wins a borough award for learning disability checks

Our Lewisham Medical Centre team won a Lewisham General Practice Excellence Award for completing 95 percent of learning disability health checks.

Penrose Health

Community

Hippo Labs is named HealthTech Company of the Year

Hippo Labs, the health technology company founded out of Penrose, has been named HealthTech Company of the Year for its work on automated patient recall.

Penrose Health

Our care

Dr Emma Humphries wins a Compassion Award for her bereavement care

One of our Patient Support Hub GPs has been recognised at the 2026 Mariposa Awards for the care she gives to bereaved patients.

Penrose Health

Our care

New to uni in South London? Here is how to get your NHS care sorted

New students: how to get your NHS GP, the new 2026 MenB vaccine, and campus health sorted across Lambeth, Southwark and Lewisham.

Penrose Health