Our care
Looking after someone else's health
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By Penrose Health

Many of us help look after someone else. A child, an older parent, a partner. Managing their healthcare alongside everyday life is not always easy.
We can set you up with proxy access, which lets you manage another person's GP care online, with their permission, in the same way you manage your own. That can mean ordering their repeat prescriptions, booking appointments, or seeing the information you need to help them.
"Setting up proxy access takes a few minutes with us, and it takes a lot of the daily stress out of caring for someone. Most people wish they had done it sooner," says Stacey James, our Regional Reception Lead.
It is often used by parents and by carers. If you would find it helpful, talk to your practice and we will help you set it up. And if you are a carer, do let us know, so we can support you too.
Common questions
What is proxy access? It lets you manage another person's GP care online, with their permission.
How do I set it up? Talk to your practice, with the other person's consent, and we will help.
Related: Patient Zone · Contact.
