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In a life-threatening emergency call 999 · For urgent help when we’re closed call 111 or use 111.nhs.uk

Your care, the quickest way.

Some things you can do yourself in the NHS App. For everything else, call your practice or email it directly. Here’s how to do the most common tasks.

A person using a health app on their phone at home

What would you like to do?

The easiest way to reach us is to call your practice. Some things you can also do yourself in the free NHS App. Choose what you need below.

See your practice's phone number

Book or cancel an appointment

Call your practice and our care navigators will book you with the right person.

Find your practice to call

Ask about a health problem

For a new or ongoing non-urgent problem, call your practice or email it and the team will help.

Find your practice to call

Sick notes, letters and admin

Call your practice for fit notes, GP letters and other admin, and the team will sort it.

Find your practice to call

Order a repeat prescription

Order in the NHS App any time, or ask your pharmacy.

Open the NHS AppOr call your practice

New to the NHS App? It is the free NHS app for ordering prescriptions and seeing your record. You can always call us instead.

Check your test results

View your results in the NHS App once they have been checked.

Open the NHS AppOr call your practice

If you would like a result explained, call your practice and we will go through it with you.

Register with us

It takes about five minutes online. No ID, proof of address or NHS number needed.

Find your practice and register

How do I...?

Some things you can do yourself in the NHS App, quickly and any time. For everything else, the easiest way is to call your practice or email it directly, and our team will help. Here is what to do for each.

Not sure what to do, or would rather speak to someone?

You do not have to do any of this online. Call us and a member of our team will help you, whatever you need, including help to get set up with the app. One number reaches our team for every practice.

Call us for help: 020 7703 3677

How to get in touch

The easiest way to reach us is to call your practice or email it directly. You can also do some things yourself in the free NHS App, such as ordering repeat prescriptions and viewing your record and results.

What do you need today?

Choose what fits and we'll point you to the right place. This is signposting, not medical advice.

In a life-threatening emergency always call 999. For urgent help when we're closed, call 111.

Urgent and emergency help

In a life-threatening emergency, call 999.

For urgent help when your practice is closed, call 111 or go to 111.nhs.uk.