Accessibility statement

Last updated: 25 June 2026

This statement applies to the website at penrosehealth.co.uk. It is run by Penrose Health. We want as many people as possible to be able to use this website.

Our commitment

We are committed to making our website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. We aim to meet the WCAG 2.2 AA standard.

You should be able to:

• change colours, contrast and text size using your browser or device settings;

• navigate the website using a keyboard;

• use the site with a screen reader.

How accessible this website is

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. We have tested the site against the WCAG 2.2 AA success criteria and have not identified any content that falls short. If you find a barrier that is not described here, please tell us using the contact details below and we will put it right.

If you cannot access part of this website

If you need information on this website in a different format, such as accessible PDF, large print, easy read, or a different language, please contact us at complaints.penrose@nhs.net and tell us what you need. We will consider your request and get back to you within 14 days.

Reporting accessibility problems

We are always looking to improve. If you find a problem that is not listed here, or you think we are not meeting accessibility requirements, please contact us at complaints.penrose@nhs.net.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) enforces the accessibility regulations. If you are unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

Technical information about this website’s accessibility

Penrose Health is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

How we tested this website

This website was last tested on 24 June 2026. The test was carried out by Penrose Health’s digital team. We tested all page templates and the main user journeys, including finding a practice, registering, the patient information pages, news and contact. We used a combination of automated testing (axe DevTools and Lighthouse) and manual checks, including keyboard-only navigation and screen-reader testing.

This statement was prepared on 23 June 2026 and last updated on 25 June 2026. It will be reviewed regularly.