Our care
A GP who knows you
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By Penrose Health
Good care is often about relationships. When the clinician you see knows your history, your worries, and what matters to you, care is safer, quicker and more personal.
Every patient at Penrose has a named GP responsible for their overall care. And where you have an ongoing or more complex need, we try to help you see the same clinician each time, so you are not starting from the beginning at every visit.
"Continuity is not a luxury. For someone with a complex condition, seeing a familiar face who already knows the story can be the difference between good care and a missed detail," says Dr Sarah Hawxwell, GP and Partner.
Our care navigators help match you to the right person for your need, which is not always a GP, but is always someone who can help.
If continuity matters to you, tell us, and we will do our best to keep you with a clinician who knows you.
Clinically reviewed by Dr Sarah Hawxwell, GP and Partner, June 2026
Common questions
Do I have a named GP? Yes. Every Penrose patient has a named GP responsible for their overall care.
Can I ask to see the same clinician each time? Yes, especially for ongoing needs. Tell us and we will do our best.
Related: Patient Zone · Find a practice.